Microsoft Dynamics CRM Services

With Microsoft Dynamics CRM, track customer journeys, analyze behavior, and meet their needs for business success. We have been serving since 2004, implementing CRM solutions strategically and maximizing enterprise value. Our services cover consultation, customization, integration, migration, and Microsoft Dynamics 365 CRM support.

Trusted by startups
and Fortune 500 companies

Our Microsoft Dynamics CRM Services

Our Microsoft Dynamics 365 services help nurture your consumer relationships, identify growth opportunities, analyze complete customer journeys, make data-driven decisions, implement action-oriented practices and provide an intuitive user experience. The MS Dynamics services we offer include:

MS Dynamics 365 Customization

Our goal is to ensure your company’s success by creating a seamless connection between you and your employees, clients, and products. To accomplish this, we design custom MS Dynamics CRM solutions for your needs – from security measures to branding.

  • Native/custom workflow development
  • Plug-in customization & development
  • Implementation & Customization
  • Enhancing dashboards & role centers
  • CRM app development

MS Dynamics Integrations

Our Microsoft Dynamics integration services help you access anything from sales figures to customer profile data. We ensureW that duplicates are eradicated so you can see a clear-cut view of all relevant data from different sources and deliver a seamless transition. We use the following recommendations:

  • Start with the most integral needs
  • Implement user-adoption strategies
  • Optimize productivity
  • Integrate logic into the use cases & schemas

MS Dynamics Implementation & Upgrades

We work with you to create custom-tailored solutions for your business needs. Our team understands the core platform and can easily integrate it into the MS Dynamics 365 user experience, giving you full control over how everything works together. Our key Microsoft Dynamics 365 Solutions:

  • Seamless third-party integration
  • Remote Dynamics CRM Support
  • Integration of MS CRM with ERP systems
  • Data scrubbing and migration
  • MS Dynamics CRM maintenance

Dynamics 365 Maintenance & Support

Our Microsoft Dynamics 365 services ensure your trouble-free use of applications through 24/7 technical support services, in-depth problem investigation and resolution, prevention of recurring problems, and change request processing. We provide:

  • Personalized merchandising techniques
  • Expert management for your accounts
  • In-depth assistance & consultancy
  • Great Return On Investment
  • Unmetered break/fix MS Dynamics 365

Dynamics 365 QA Services

Our Quality Assurance experts provide a wide spectrum of testing services to ensure you have an easy time with complex Dynamics 365 implementations, migrations, or integrations. It will help in reducing the risk of technological difficulties. Our QA services include:

  • Performance testing
  • Load testing
  • Regression testing
  • Unit testing
  • System integration testing

Let’s Discuss Your Project

Get free consultation and let us know your project idea to turn it into an amazing digital product.

We Are India’s Top

Microsoft Dynamics CRM Company

We enable businesses across the globe to scale, transform, and gain a competitive advantage. We are acknowledged in the Indian software development industry for our USPs.

From startups to enterprises, software companies to digital agencies, and SMEs to Governments, we cater to all their diverse technology requirements. Our commitment to quality has helped us lead the market, becoming the top CAAS services company.

  • Experienced CRM team
  • Cost-effective services
  • 100% Transparency
  • IP-rights protection
  • Flexible engagement options
  • Smooth communication
  • Best CAAS practices
  • Daily/weekly/monthly reporting

We Have Worked With Some Amazing Companies Globally

Being a leading MS Dynamics CRM company, we have worked with all sizes of businesses, including startups, SMEs, and enterprises. You can have a look at some of our prestigious clients here. The qualities that make us the leading and preferred CTO services company are:

  • Quick team scaling
  • 100% secured software
  • Best-in-class CTO services
  • Global quality standards
  • Time-zone compatibility
  • Cost-effective services

Got a Project in Mind? Tell Us More

Drop us a line and we’ll get back to you immediately to schedule a call and discuss your needs personally.

Ultimate User Guide To Understanding MS Dynamics CRM

What is Microsoft Dynamics CRM?

Microsoft Dynamics CRM (Customer Relationship Management) is a software program that helps businesses manage customer data and interactions. It can track customer interactions across different channels, such as phone, email, social media, and in-person, and store the data in one central location. This allows businesses to better understand their customer’s needs and preferences, which they can then use to create more effective marketing campaigns and improve customer service.

Microsoft Dynamics CRM is part of the Microsoft Dynamics Suite, which also includes programs for financial management (Microsoft Dynamics GP), human resources management (Microsoft Dynamics HR), and supply chain management (Microsoft Dynamics NAV). The suite is designed to help businesses of all sizes manage all aspects of their operations.

What are the benefits of Microsoft Dynamics CRM?

Microsoft Dynamics CRM is a comprehensive customer relationship management software thatprovides businesses with a 360-degree view of their customers. It enables sales and marketing teams to track customer interactions and history, as well as manage leads and opportunities.

Microsoft Dynamics CRM has a number of benefits, including:

  • Increased efficiency and customer satisfaction
  • Improved sales and marketing performance
  • More accurate reporting for better decision making
  • Easier access to customer data for faster response times
  • Reduced costs through improved organization and automated processes.

Is Microsoft Dynamics CRM accessible on cross platforms?

Microsoft Dynamics CRM is accessible on cross platforms. It can be run on a PC, Mac, or mobile device. The software is designed to work with the most popular web browsers, including Microsoft Edge, Chrome, Firefox, and Safari. Additionally, several apps provide access to Dynamics CRM data on the go. So whether you’re using a desktop computer at home or work, or you need to access your data from your phone or tablet while on the go, Dynamics CRM has you covered.

Is MS Dynamics a CRM tool?

Microsoft Dynamics is a comprehensive Customer Relationship Management (CRM) tool offered by Microsoft. It provides a range of applications and services that assist businesses in managing their customer interactions, sales processes, marketing campaigns, and customer service activities.

The primary objective of Microsoft Dynamics CRM is to help organizations build and maintain strong relationships with their customers. It offers a centralized platform where businesses can store and access customer data, track customer interactions, and gain insights into customer behavior and preferences.

One of the key features of Microsoft Dynamics CRM is its ability to track the entire customer journey. From the initial contact to post-sales support, the CRM tool allows businesses to capture and analyze every touchpoint, providing a holistic view of the customer’s experience. This information can be used to tailor marketing efforts, personalize customer interactions, and make informed business decisions.

Microsoft Dynamics CRM empowers organizations to manage customer relationships effectively, optimize sales processes, deliver personalized marketing campaigns, and provide exceptional customer service. It is a comprehensive tool for businesses to enhance their customer-centric approach and drive growth.

FAQs Related To Microsoft Dynamics CRM Services

Here are answers to some questions related to Microsoft Dynamics CRM services that our clients frequently have in their minds.

Q. Why should I choose TechIND for Microsoft Dynamics 365 CRM development?

Ans. There are many reasons to choose TechIND for Microsoft Dynamics 365 consulting and development services. Here are a few benefits:

Experienced team: TechIND has a team of experienced MS Dynamics CRM developers.

Cost-effective solution: TechIND provides a cost-effective Microsoft Dynamics CRM development solution.

Transparent process: TechIND has a transparent process, so you can be assured that whatever we do is in your best interest.

Affordable prices: We offer high-quality MS Dynamics CRM development services at an affordable price.

Continuous support: We offer 24/7 support to our clients through our all-time available customer service representatives.

Q. What is the cost of developing a Microsoft Dynamics CRM solution?

Ans. It depends on the size and scope of the project but typically ranges from $50,000 to $150,000. Microsoft Dynamics CRM is a fairly comprehensive solution with a wide range of features, so the cost can be justified by the increased efficiency and productivity it brings to an organization.

Additionally, many Microsoft Dynamics CRM consultants and experts suggest a fixed price for the project rather than charging by the hour, which can help keep costs down. And in some cases, the organization may be able to get a government or other subsidy to help cover some or all of the cost.

Q. What qualities stand TechIND apart from other MS Dynamics CRM development platforms?

Ans. Some of the features that make TechIND stand out from other CRM development platforms services companies include:

Flexible and scalable solutions: TechIND provides flexible solutions that can be easily customized to meet the specific needs of your business.

We follow a unique approach: We pride ourselves on our unique approach to CRM development. Our platform provides the perfect mix of flexibility and functionality for businesses of all sizes.

Our platform is incredibly user-friendly: We have designed our interface with the busy user in mind, making it easy to navigate and find the information you need quickly and efficiently.

Robustness: The TechIND platform is robust, ideal for developing Mission Critical CRM applications.

Q. What kind of analytics and reporting capabilities does Microsoft Dynamics CRM offer?

Ans. Microsoft Dynamics CRM offers powerful analytics and reporting capabilities. It provides standard reports and allows for the creation of custom reports. Integration with Power BI enables interactive dashboards and advanced data analysis. With predictive analytics and machine learning, businesses gain valuable insights for data-driven decision-making.

Q. How does Microsoft Dynamics CRM ensure data security and privacy?

Ans. Microsoft Dynamics CRM ensures data security and privacy through role-based security, data encryption, access control, audit trails, and regular updates.